UPON AGREEING TO CONTRACTUAL OBLIGATIONS VIA PURCHASE ORDER ACCEPTANCE, TUSK MFG INC EXPRESSES THE NEED FOR ITS EXTERNAL PROVIDERS AND VENDORS TO, WHEN REQUESTED, TO PROVIDE OBJECTIVE EVIDENCE OF:
- THE SCOPE OF WORK INCLUDING PRODUCTS, PROCESSES, AND SERVICES
- THE APPROVAL OF:
- PRODUCTS AND SERVICES
- METHODS, PROCESSES, AND EQUIPMENT
- THE RELEASE OF PRODUCTS AND SERVICES
- COMPETENCE, INCLUDING ANY REQUIRED QUALIFICATIONS OF PERSONS
- THE EXTERNAL PROVIDERS’ INTERACTIONS WITH THE ORGANIZATION
- CONTROL AND MONITORING OF THE EXTERNAL PROVIDERS’ PERFORMANCE TO BE APPLIED BY THE ORGANIZATION
- VERIFICATION OR VALIDATION ACTIVITIES THAT THE ORGANIZATION, OR ITS CUSTOMER, INTENDS TO PERFORM AT THE EXTERNAL PROVIDERS’ PREMISES
- DESIGN AND DEVELOPMENT CONTROL
- SPECIAL REQUIREMENTS, CRITICAL ITEMS, OR KEY CHARACTERISTICS
- TEST INSPECTION, AND VERIFICATION (INCLUDING PRODUCTION PROCESS VERIFICATION)
- THE USE OF STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE AND RELATED INSTRUCTIONS FOR ACCEPTANCE BY THE ORGANIZATION
- THE NEED TO:
- IMPLEMENT A QUALITY MANAGEMENT SYSTEM
- USE CUSTOMER DESIGNATED OR APPROVED EXTERNAL PROVIDERS, INCLUDING PROCESS SOURCES
- NOTIFY THE ORGANIZATION OF NONCONFORMING PROCESSES, PRODUCTS OR SERVICES AND OBTAIN APPROVAL FOR THEIR DISPOSITION
- PREVENT THE USE OF COUNTERFEIT PARTS (CONTROLS FOR ACQUIRING EXTERNALLY PROVIDED PRODUCT FROM ORIGINAL OR AUTHORIZED MANUFACTURERS, DISTRIBUTORS OR OTHER APPROVED SOURCES)
- NOTIFY TUSK MFG OF CHANGES TO PROCESSES, PRODUCTS, OR SERVICES INCLUDING CHANGES OF THEIR EXTERNAL PROVIDERS OR LOCATION OF MANUFACTURE, AND OBTAIN APPROVAL FROM TUSK MFG
- FLOW DOWN TO EXTERNAL PROVIDERS APPLICABLE REQUIREMENTS INCLUDING CUSTOMER REQUIREMENTS
- PROVIDE TEST SPECIMENS FOR DESIGN APPROVAL, INSPECTION/VERIFICATION, INVESTIGATION OR AUDIITING.
- RETAIN DOCUMENTED INFORMATION, INCLUDING RETENTION PERIODS AND DISPOSITION REQUIREMENTS
- THE RIGHT OF ACCESS BY THE ORGANIZATION, THEIR CUSTOMER AND REGULATORY AUTHORITIES TO THE APPLICABLE AREAS OF FACILITIES AND TO APPLICABLE DOCUMENTED INFORMATION AT ANY LEVEL OF THE SUPPLY CHAIN
- ENSURING THAT PERSONS ARE AWARE OF:
- THEIR CONTRIBUTION TO PRODUCT OR SERVICE CONFORMITY
- THEIR CONTRIBUTION TO PRODUCT SAEFTY
- THE IMPORTANCE OF ETHICAL BEHAVIOR
- THE NEED TO:
- RETAIN QUALITY RECORDS FOR A MINIMUM OF 7 YEARS
- NOTIFY TUSK MFG WHEN LOSS OF CUSTOMER APPROVAL OCCURS
- BE A FACILITY FREE OF CONFLICT MATERIALS FROM THE DEMOCRATIC REPUBLIC OF CONGO (“3TG” – TUNGSTEN, TANTILUM, TIN, & GOLD)
- USE WORK INSTRUCTIONS WITH EACH JOB
- HAVE A SYSTEM FOR CONTROLING CUSTOMER PROPERTY
- HAVE AN IMPLEMENTED FORM OF CYBER SECURITY TO PROTECT CUSTOMER RECORDS IN COMPLIANCE WITH DFARS 252.204-7012.
*WHEN NON-CONFORMING PRODUCT OR SERVICES ARE DISCOVERED, TUSK MFG SHALL FLOW DOWN A CORRECTIVE ACTION REQUEST (CAR) FORM, AND SHALL REQUIRE A FULL COMPELETION WITHIN 30 DAYS
*FURTHER BUSINESS SHALL REST UPON RESOUTION OF THIS ISSUE